{
    "id": 7184,
    "date": "2023-03-06T17:00:39",
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    "slug": "return-policy",
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    "title": {
        "rendered": "Shipping & Returns"
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        "rendered": "<div data-elementor-type=\"wp-page\" data-elementor-id=\"7184\" class=\"elementor elementor-7184\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5d57afea elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5d57afea\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4c6cd35e\" data-id=\"4c6cd35e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f8b1111 elementor-widget elementor-widget-text-editor\" data-id=\"f8b1111\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Shipping<\/strong><\/h2><h3>Countries<\/h3><p>We deliver in the following countries: <strong style=\"font-size: 1.125rem;\">Belgium, The Netherlands, Luxemburg, Germany, France, Italy, Spain and Portugal.<\/strong><span style=\"font-size: 1.125rem;\"> Do you live in another country? Give us a sign at <\/span><em style=\"font-size: 1.125rem;\">hello@unidospadel.com<\/em><span style=\"font-size: 1.125rem;\"> and we\u2019ll look what we can do for you.<\/span><\/p><p>We work together with <strong>bpost, DPD and DHL<\/strong>. Shipments normally take 2-4 days to arrive at your shipping address.\u00a0<span style=\"font-size: 1.125rem;\">You will receive an automatically generated Track & Trace Code to follow your package online.<\/span><\/p><h3>Free shipping & shipping rates<\/h3><ul><li>Customers from <strong>Belgium and The Netherlands<\/strong>\u00a0enjoy <strong>free shipping<\/strong> from orders <strong>above \u20ac150<\/strong>. You can also pick-up your package for free in Lummen after an appointment.<br \/><br \/><\/li><li><span style=\"font-size: 1.125rem;\">Customers from <b>the rest of the world<\/b>\u00a0pay a\u00a0<strong>fixed shipping rate<\/strong>\u00a0of\u00a0<\/span><strong style=\"font-size: 1.125rem;\">\u20ac10<\/strong><span style=\"font-size: 1.125rem;\"><span style=\"font-size: 1.125rem;\">.<\/span><\/span><p>When your order is lower than this amount, following shipping rates will be charged:<\/p><\/li><li>Belgium & The Netherlands: <strong>\u20ac7,5<\/strong><\/li><li><span style=\"font-size: 1.125rem;\">Rest of Europe:<\/span>\u00a0<strong style=\"font-size: 1.125rem;\">\u20ac10<\/strong><\/li><\/ul><h2><strong>Return Policy<\/strong><\/h2><h3>Right to retract<\/h3><p>In accordance with the consumer protection laws, you have a period of 14 days to return your items purchased online, when you comply to the conditions as mentioned below. Please be aware that returns are at your expense.<\/p><p>The 14-day period starts from the date of receipt of the item by the consumer. In case of dispute about the date on which the goods were returned, the consumer will have to prove the shipping date.<\/p><h3>Returned items<\/h3><ul><li>may not have been worn<\/li><li>must be returned in their original packaging<\/li><li>need to be accompanied by all labels and as placed by the manufacturer.<\/li><li>need to be accompanied by this completely filled in return form<\/li><\/ul><h3>Items that can\u2019t be returned or refunded<\/h3><ul><li>items that have already been worn<\/li><li>items that are damaged due to normal wear and tear<\/li><li>custom-made items (for example: shirts with your name or logo on it)<\/li><li>items with loose, missing, torn labels<\/li><li>items that are faded and\/or discolored<\/li><li>items that are damaged due to improper maintenance, washing, drying \u2013 not in accordance with the manufacturer\u2019s recommendations \u2013 or from improper use items that are damaged due to friction, sharp objects, chemicals or other damage resulting from external influences<\/li><\/ul><h3>Amounts and practices<\/h3><p>The refund can never exceed the amount paid for the returned item(s). The shipping costs of the shipments remain at your expense.<br \/>The request for refund will be examined within 10 working days of receipt of goods from the seller: after the inspection of the returned goods, Unidos will respond to the refund request favourably or unfavourably within the same period of 10 working days.<\/p><p>In case of a favourable response a refund will be made by bank transfer to the bank account indicated on this form. The bank charges for international transfers will be shared. In case of an unfavourable response, a reasoned reply will be sent to you.<\/p><h3>Manufacturing defect<\/h3><p>Unidos offers high quality products, normally free from manufacturing defects. However, there can always be a manufacturing defect. If one of our items has a manufacturing defect, you can request an exchange.<\/p><p><strong>Please send a mail to hello@unidospadel.com first to explain the problem to us.<\/strong><\/p><p>After a positive result to the inspection of the returned items, we send the replacement item(s) to you at our cost if still available in stock, with a maximum legal delay of 30 days following the reception of the articles to exchanged.4<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b491b0e elementor-widget elementor-widget-heading\" data-id=\"b491b0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Please include this return form in your package!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1a0f94 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"a1a0f94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/unidospadel.com\/wp-content\/uploads\/2023\/12\/Return-Formulier-Finaal-NEDERLANDS.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download the return form<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>",
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        "rendered": "<p>Shipping Countries We deliver in the following countries: Belgium, The Netherlands, Luxemburg, Germany, France, Italy, Spain and Portugal. Do you live in another country? Give us a sign at hello@unidospadel.com&hellip;<\/p>",
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